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| map-marker Katy, Texas

Resolved: Hair quality is TERRIBLE & they will try to NOT give you a refund

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Dyhair777 - Hair quality is TERRIBLE & they will try to NOT give you a refund
Dyhair777 - Hair quality is TERRIBLE & they will try to NOT give you a refund - Image 2
Dyhair777 - Hair quality is TERRIBLE & they will try to NOT give you a refund - Image 3
Dyhair777 - Hair quality is TERRIBLE & they will try to NOT give you a refund - Image 4
Updated by user Jul 08, 2022

Dyhair777 wouldn't refund my money. I had to filed a claim through PayPal and PayPal refunded me my money..

Original review Jun 08, 2022
DON'T BUY FROM THIS COMPANY!!! THEY ARE SOME LIARS! THE HAIR IS NOT GOOD IF YOUR A PAYING CUSTOMER!!! I ordered since kinky straight hair 14", 16 and 18". The hair was TERRIBLE!! At least 3" on each bundle was see through thin, split and dry. Two bundles of the hair when held upside down, when taken out of the package works stand straight up as if a holding product was on it. I paid $165 to receive the hair. I contacted them immediately and said I wanted to return it because I Literally couldn't use that bad hair. They was supposed to pay for the return since the quality was bad, they didn't. I paid $56 to return it to them. They refused to pay whatever taxes China has on the goods & asked me to help them pay $60 more to get it from customs. They offered me back $120. I refused. They told me I should have lied on the customs paperwork & valued the hair at $15 so they wouldn't have had to pay $60 on the import tax. So they sent me hair worth $15 but I paid $165. The hair been sitting at customs for 2 weeks. They won't pick the hair up and haven't refunded me my money. I had to filed a claim with PayPal to get my $ back. When you file a claim through PayPal, you communicate with the merchant through PayPal message so they can track the communication. Dyhair will email me in my personal email on the account that I used when I ordered the hair. They are avoiding responding through PayPal so the communication can't be seen. Don't worry, screen shot every email response and post it to my claim as evidence against this company for my case and refund. Today dhl said their returning the package, but I contacted them immediately & tried to stop it. I couldn't, because the company said return it to me. This has been going on since May 18th when I returned the hair to them & today is June 7th. They haven't refunded ANY of my money. I escalated the claim case through PayPal & I'm waiting for them to resolve it and refund my money. THIS COMPANY IS TRASH. DO NOT TRUST THE PRODUCT, THEY ONLY SEND GOOD HAIR TO CONTENT CREATORS TO REVIEW. PAYING CUSTOMES GET TRASY HAIR PERIOD. They don't honor their return policy and will do everything to try and keep your money. If you order from them, be prepared to contest that purchase with your bank or whoever you use to pay for it. The hair quality is terrible.
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User's recommendation: Try Ali Pearl. I haven't been disappointed yet.

Colleen L Ndc

Bad company

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My last order I ordered from Dyh777 was 4 packs of 30 indian hair and lace 13x6 closure 30 Free-part and un-plucked I had spent almost $185 was not sent . The weave looks and feels like 18 long and the end 12of the 30 was thin. It looked half full and half thin, and sheds like crazy. I had bought the weave to be the same in all length and thickness. After the first wash I noticed it was dry brittle and sheds a lot. I had added conditioner and added lots of olive oil to get it shiny like Indian hair should look like but it looked like Brazilian dull hair. The hair ends was rough and the whole hair shed a lot. Bad dull Indian dry sobaddisappointed I spent $500
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Loss:
$500
Pros:
  • Got hair
Cons:
  • Send bad hair

Preferred solution: People needs to know got cheat from products

Colleen L Ndc

Don’t buy from them

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The first time I bought from dyh777, the hair product was good, and it was exactly what I had ordered. In my next two orders, I did not get exactly what I ordered. I had ordered an Indian virgin hair wig with a density of 180%. I paid the extra for the density and hair was thin. The wig had bald patches on the laces and shreds. In less than a week had to throw it a way it was too thin for 180% density that looks like 100% thin
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Loss:
$400
Pros:
  • Reasonable price
Cons:
  • Product sucks
  • Cheated the product
  • Bad products

Preferred solution: Letting the public knows my experience

Bianca A Bwu

It s too small

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Dyhair777 - It s too small
Updated by user Mar 24, 2020

And he didnt answer mee! I need my money back ,i need a return code !

Original review Mar 24, 2020
I need a return because it s not for my cap,my cap it s L and i need a my money back i didn t like my style wig
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Loss:
$240
Cons:
  • It s syntetic but i pay for human hair wig
  • On my paper write syntethic wig

Preferred solution: Full refund

Anonymous
map-marker Woodridge, Illinois

Dyhair777 - Brazilian Hair Extension Review from Woodridge, Illinois

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Dyhair777 - Brazilian Hair Extension Review from Woodridge, Illinois
Dyhair777 - Brazilian Hair Extension Review from Woodridge, Illinois - Image 2
I purchased 4bundles of brazilian hair lengths 16,18,20 &22 . This was absolutely tge wirst hair i ever purchased extreme shedding , different lengtgs as though it was pieced togetger starting at 2 inches. I do not believe this could possble be human hair. Do not purchase hair.
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Reason of review:
Bad quality

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